Workshop Manager

U-Drive are recruiting for a commercially minded and strategic Workshop Manager to join our established and highly reputable Poole workshop! Working alongside a professional and knowledgeable team, you’ll oversee the day to day running of our busy workshop ensuring professional service and maximum efficiencies at all times, both in the workshop and associated administration.

About the Role

As our Workshop Manager, you’ll be overseeing a team of 17, made up of on-site and field-based technicians, apprentices and MOT testers, as well as administrative support. This role requires an experienced and strategic manager to oversee day to day workshop operations, while liaising daily with Head Office and regional branches to ensure the full communication of ongoing works.

Core Responsibilities

• Full responsibility for the effective day-to-day management, scheduling and development of the workshop team through building rapport and credibly demonstrating technical knowledge
• Responsibility for workshop loading in conjunction with the Workshop Foreman
• Ensure effective diagnostic of vehicle faults, striving for a high fix first time
• Maximising revenue levels internally and externally through reviewing workshop processes and identify scope for efficiency and cost improvements
• Track and take accountability for departmental Profit & Loss
• Undertake the completion of job cards, invoicing and recharging non-service items
• Oversee the ordering, checking and returning of parts
• Encourage strong and effective communication with internal departments
• Identification of team performance strengths and weaknesses and encourage development where required
• Recruitment and development of apprentices
• Ensure adherence to current workplace legislation and Health and Safety requirements

Requirements

About You

Successful candidates should demonstrate the following skills and competencies:

• Natural people manager committed to fostering happy and productive team delivering excellent service in a workshop environment
• Strong understanding of manufacturer warranties- able to identify when to repair and when to send to dealership
• MOT Station Manager AEDM
• Demonstrable high-level diagnostic and technical skills
• Commercially minded with a drive to improve
• Excellent communicator, comfortable working with employees of at all levels
• Proficient with Microsoft office and comfortable with other operating software

Benefits

About Us

U-Drive are an established family-owned vehicle rental company with a 42-year legacy, operating over 4,000 vehicles across daily rental, contract hire and leasing fleet in the UK. Our commitment to excellent service extends to both business customers, and private hirers. With strong core values stemming from integrity, responsibility and respect, our collective team pull together to deliver ‘exceptional’ to our customer base time, and time again.

What we Offer

• 30 days annual leave (inclusive of bank holidays), increasing with length of service
• Employee discount on U-Drive rental vehicles, including discounts for friends and families
• Employee Discount Program offering savings on over 3,000 retailers
• Employee Assistance Program in partnership with Health Assured
• Company-sponsored training and development opportunities
• Free yearly MOT, on-site parking where available, mobile phone

​Apply now and let our Recruitment Team reach out to discuss your application. We're committed to a policy of equal opportunity, ensuring that everyone has a chance to shine at U-Drive!